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Welcome to the training modules for Administrative Services

The functions available within the Administrative Services menu vary according to your role. A business unit administrator will see a different menu to that viewed by an authorised user.

In the portal, clicking on the signpost opens a drop down menu that provides access to all the functions you are authorised to use. The menu on the right is split into the functions available to a business unit administrator and an authorised user, and includes training modules for the various functions.

The modules can be completed in any order, although some processes are dependant on others. For example the 'Change password' module assumes that you have already completed the first time login process.

Please select a module from the links below.

Business Unit Administrator

First time login - USB token
First time login - OTP security token
Converting from USB token to OTP security token
Reset OTP security token

Administrative Services

Create user
Allocating an additional role

Manage business unit

Update business unit account

Manage groups

Create group
Update group
Delete group

Manage users

Search and view account
Update authorised user account
Reset account
Suspend / unsuspend account
Delete account

Personal details

Change or view personal details

Change password

Change password
Reset password

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