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Land Registry Direct Privacy Statement
Land Registry has created this privacy statement in order
to demonstrate our firm commitment to maintaining the security and
confidentiality of personal information collected on our web site. The purpose
of this Online Privacy Statement is to inform you about the types of information
we gather online about you when you visit landreg.gov.uk ("our web
site"), how we may use that information, whether we disclose it to anyone,
and the choices you have regarding our use of, and your ability to correct, that
information.
This statement may change from time to time, so
please check back periodically.
This statement covers:
1. Web sites covered by this
Statement
2. What information we collect
3. Why we collect your information
4. How we use your information
5. Sharing your information
6. Your choices
7. Accessing and changing your
information
8. Use of cookies
on this web site
9. Protecting your information
10. Links to other web sites
11. Changes to this statement
12. Contact us
1. Web sites covered by this Statement
This Privacy Statement covers the collection and use of
data on any web site linked to this statement which is under the direct control
of Land Registry, including but not limited to:
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landregistry.gov.uk
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cofrestrafatir.gov.uk
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landregistrydirect.gov.uk
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landregistrydirect.com
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e-conveyancing.gov.uk
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e-drawsgludo.gov.uk
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strategy.landreg.gov.uk
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legislation.landreg.gov.uk
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search.landreg.gov.uk
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mobile.landreg.gov.uk
This statement does not
cover links within this web site to other third party web sites.
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2.
What information we collect
The information generally falls into two categories:
Personally Identifiable Information and Non-Personally Identifiable Information.
Personally Identifiable Information: This information lets
us know the specifics of who you are. It may include but is not limited to your
name, mailing address, phone number, e-mail address, employer, and job title. We
request Personally Identifiable Information when you order a product or service,
participate in certain promotional activities, fill out surveys, and correspond
with us. We also collect Personally Identifiable Information when you ask that
we send products or information directly to other people; in these cases, we
will collect the information you submit about the recipient. It will be clear
when you are on a part of our web site that requires personal information,
because we will ask you for it and you will have a choice about
how we use that information.
Non-Personally
Identifiable Information: This is information that does not by itself identify a
specific individual. The non-personally identifiable data we collect when you
visit our web site may include the Uniform Resource Locator ("URL")(1)
of the web site that you came from before visiting our web site, which pages you
visit on our web site, which web site you go to next, which browser you used to
come to our web site, your Internet Protocol ("IP")(2)
address, and any search terms entered on our web site. This Statement also
contains more information about how we use cookies
and other technology to collect this data.
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3.
Why we collect your information
Our primary goals in
collecting information are to provide customers with a better service and to
provide all visitors a smooth, efficient, and personalised experience while
using our web site. For example, if you request information on our web site, we
use your Personally Identifiable Information to fill your order or provide the
requested information. We use Non-Personally Identifiable Information on an
aggregated basis to analyse customer behaviour to help us understand how
visitors use our web site and to measure interest in the various pages. We use
this information to help improve the content of our web site, to make it easier
to use.
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4.
How we use your information
We gather and use information in a number of ways,
including the following:
Online surveys and polling: We collect Personally
Identifiable Information from customers who volunteer to complete surveys or
participate in polls. We use this information to improve our products and
services. This information may be collected directly by Land Registry or a
contracted third party.
Newsletters and promotional e-mails: We collect Personally
Identifiable Information when you ask to receive newsletters, promotional
e-mails, and other information. We use this information to provide you the
information you request.
Contact information: If
you contact us, we may keep a record of your correspondence or comments,
including Personally Identifiable Information, in a file specific to you. We use
this information to help us provide better service in the event you contact us
again.
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5. Sharing your
information
We do not sell, trade,
or rent to others the Personally Identifiable Information we collect.
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6.
Your choices
Land Registry will not
use or share the Personally Identifiable Information collected on our web site
in ways unrelated to the purpose for which you provided the information without
providing you a choice whether to permit any such unrelated uses.
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7. Accessing and
changing your information
Land Registry seeks to
ensure that your information and preferences are accurate and complete. If you
wish to view or change your information, where possible you may do this online,
in other circumstances please let us know by sending an e-mail with your name,
full mailing address, e-mail address, and relevant information about
subscriptions and registrations you have with Land Registry to privacy@landregistry.gov.uk
and we will use reasonable endeavours to meet your request.
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8.
Use of cookies on this web site
To use Land Registry Direct you must enable cookies.
A "cookie" is a small data file created by your
web browser and stored on your computer's hard drive. We use cookies when you
visit our web site, respond to online surveys or polls, or request information.
Accepting the cookies used on our web site does not give us access to your
Personally Identifiable Information and only our web site (and no other) is able
to access the information in any cookie(s) set by us. The information collected
permits us to analyse traffic patterns on our web site. This can enable us over
time to provide you with a better experience on our web site by improving the
content and making it easier to use.
Most browsers
automatically accept cookies, but you can usually refuse cookies, or selectively
accept certain cookies, by adjusting the preferences in your browser. If you
turn off cookies, though, there may be some features of our web site that will
not be available to you and some web pages may not display properly. Land
Registry Direct requires non persistent cookies to be enabled. You can find
information on popular browsers and how you can adjust them to control cookies
at the following web sites:
Microsoft Internet Explorer: http://www.microsoft.com/info/cookies.htm
Netscape Navigator: http://www.netscape.com/legal_notices/cookies.html
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9. Protecting your
information
Land Registry
acknowledges your trust and is committed to protecting the information you
provide us. To prevent unauthorised access, maintain accuracy, and ensure proper
use of information, we have employed physical, electronic, and managerial
processes to safeguard and secure the information we collect online.
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10.
Links to other web sites
Parts of our web site
contain links to third-party web sites for your convenience and information. If
you use these links, you will leave the Land Registry web site. When you access
a non-Land Registry web site, even one that may contain the Land Registry logo,
please understand that we do not control the content and are not responsible for
the privacy practices of that web site. We suggest that you carefully review the
privacy policies of each web site you visit. This Privacy Statement does not
cover the information practices of those web sites linked to our web site. These
other web sites may send their own cookies to users, collect data, or solicit
personal information.
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11.
Changes to this statement
If there are changes or
additions to the terms of this Online Privacy Statement, we will post those
changes here so that you will always know what information we collect online,
how we use it, and what choices you have. Please be sure to check this page
before proceeding to use our web site.
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12. Contact us
If you have any
questions or concerns about Land Registry's use of your information or about
this Privacy Statement, please send an e-mail to privacy@landregistry.gov.uk
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Notes:
1 A URL is the global address of documents and other resources on the World Wide
Web. For example, http://www.landreg.gov.uk/ is the URL for Land Registry's UK
home page.
2 An IP address is an identifier for a computer or device
on a Transmission Control Protocol/Internet Protocol ("TCP/IP")
network, such as the World Wide Web. Networks use the TCP/IP protocol to route
information based on the IP address of the destination. In other words, an IP
address is a number that is automatically assigned to your computer whenever you
are surfing the Web, allowing Web servers to locate and identify your computer.
Computers require IP addresses in order for users to communicate on the
Internet, browse and shop.
Crown Copyright
December, 2001
The data and information you can access is our intellectual
property and as such is protected by Crown Copyright and other intellectual
laws. All ownership rights remain with us. Your use of the information retrieved
from Land Registry Direct will be in accordance with these Terms and Conditions
of Access and the requirements set out elsewhere in this site.
You must not make or attempt to make any deletions,
additions (except where completing a form supplied by us), notifications,
adjustments or alterations to any of the data or information, the systems or the
databases. You may not copy the information or sell or resell it to any third
party.
If you are unsure whether your proposed use of the
information infringes these property rights please e-mail us on copyright@landregistry.gov.uk.
The information is provided “as is”. We or any third
party shall not be liable to you or any third party for any loss or damage,
direct, indirect or consequential, arising from (i) any inaccuracy or
incompleteness in, or delays, interruptions, errors or omissions in the delivery
of the data or any other information supplied to you through this [internet]
site or (ii) any decision made or action taken by you or any third party in
reliance upon the data. We or any third party shall not be liable for loss of
business resources, lost profits or any punitive indirect, consequential,
special or similar damages whatsoever, whether in contract or tort or otherwise,
even if advised of the possibility of such damages incurred by you or any third
party.
Transmission for information over the internet may be
subject to arbitrary delays beyond our control which may delay the provision of
our services or the execution of your orders. You acknowledge that neither any
information service provider, third party nor we shall be liable to you or any
third party for any losses arising from such delay.
In no event will we be liable for any consequential loss
including but not limited to special incidental, direct or indirect damages
resulting from delay or loss of use of our internet services. We are not
responsible for any damage to your computer, software, modem, telephone or other
property resulting from your use of our services.
We are not responsible for the content or reliability of
any linked web sites. Nor do we necessarily endorse the views expressed in them.
We cannot guarantee that these links will work all of the time and we have no
control over the availability of the linked pages.
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